1.No banner, and why
This site sets no advertising cookies and no analytics cookies, so you will not see a cookie banner. The only cookies it sets without asking you are strictly necessary ones: they exist to make something you have asked for work. The one optional cookie, “remember me”, is set only if you tick its box at checkout.
2.The cookies we set
| Name | What it does | Lasts | Type |
|---|---|---|---|
PHPSESSID | Remembers your basket as you move between pages. It is set only once you add something to the basket, and it holds no personal details. | Until you close the browser | Strictly necessary |
buyer | Fills in the checkout form for you next time. It is set only if you tick “remember me” at checkout, and it can be read only by our server (httpOnly). Unticking the box at your next order deletes it. | 180 days | Functional, with your consent |
supchat_v | Holds a random conversation number so that the chat can show you our replies. It is set when you send your first message in the chat. | 1 year | Strictly necessary for the chat you asked to open |
supchat_k | Keeps our staff signed in to the private chat inbox. It is never set for visitors. | 1 year | Staff only |
You can delete these cookies at any time in your browser’s settings. If you delete PHPSESSID your basket empties, and if you delete supchat_v the chat will no longer show your earlier conversation.
3.Other companies that see your IP address
These are not cookies, but you should know about them. When a page loads, your browser fetches some things directly from other companies, and every request shows them your IP address and browser details. We send them nothing else, and we do not use them to track you.
- An image network that serves the photographs on the site.
- A font service that serves the typefaces.
- A payment-icon host that serves the small card and wallet logos at the foot of the page and at checkout.
- Our payment provider’s own page. When you go on to pay, you leave this site for the payment provider’s secure page, which has its own privacy information and may set its own cookies.
Our privacy notice explains who else receives personal data and why.