How a course runs
From paying to pressing play
Six things happen between choosing a course and finishing it. Here they are in order, with the limits of what a recorded course is, said plainly.
- Lessons average
- 12–20 min
- Access details
- within one working day
- Access lasts
- 24 months
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Before anything is yours
You pay on the secure payment page
Choose your courses, give us your details and pay on a secure payment page run by our payment provider. Card, Apple Pay and Google Pay are accepted. Nothing is posted anywhere: a course is recorded lessons that you watch online.
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The moment payment goes through
Your order page appears at once
You are taken straight to your order page, with the courses you bought and what happens next. Keep the link. It stays valid, so you can come back to it whenever you want to check where things stand.
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Within one working day
Your access details arrive by email
We email your access details to the address you gave us, within one working day of payment. We write only to that address. If nothing has arrived, ask in the chat on any page and a person from the Hub will look.
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Lessons of 12 to 20 minutes
You watch, at your own pace
Lessons are short: on average 12 to 20 minutes, depending on the course. Pause anywhere, stop halfway through a unit and come back the next evening. Along the way you do practice tasks in your own planning and answer reflection prompts on screen. Nothing is sent to anyone to be marked.
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24 months
You have 24 months of access
Access to a course you have bought lasts 24 months. That is long enough to watch it through once, and to come back to the lessons you need again before the next term starts.
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Not an accredited qualification
A certificate of completion from the Hub
When you have finished a course, the Hub gives you its own certificate of completion. It says that you completed that course, nothing more. It is not an accredited qualification, it is not awarded by an examination board, university or regulator, and it does not replace your school’s induction or appraisal.
Short lessons. Your own pace. Pause anywhere.
That is how every course is watched. The 11 courses in the library differ in subject and length, never in how you watch them.
What you get, and what you don’t
A recorded course is a good tool for one job. It helps to know where that job ends.
| What you get | What you don’t get |
|---|---|
| Recorded lessons, streamed to you online | No live teaching: nobody is on a call with you |
| Practice tasks you do in your own planning | No marking of your work or tutor feedback |
| Reflection prompts you answer on screen | No downloads: lessons are streamed only |
| The Hub’s own certificate of completion | No accreditation: it is not a recognised qualification |
| 24 months of access to each course you buy | No substitute for school induction or a SENCo’s advice |
Your rights to cancel are set out in the Terms. Questions before you buy are welcome in the chat on any page, or through Contact.